Our Story...
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It Started With a Pattern We Couldn't Ignore

Since 2008, we've worked as consultants and performance marketers for 1000+ brands across India. We helped them scale revenue, optimize ad spend, and build growth engines.

But there was always a disconnect. Brands would hit record revenue months, yet founders kept asking: "Where's all the money going?" The dashboards showed success, but bank accounts told a different story.

After seeing this pattern across hundreds of brands, we started digging deeper. What we found was shocking: on average, brands were losing 8-15% of their revenue to hidden leakage—supplier discrepancies, dead inventory, RTO loops, and pincode black holes.

"After consulting for 1000+ brands, we realized they all share the same blind spot. They know their CAC, their ROAS, their conversion rate. But almost nobody knows their true post-sale profitability."

— Dr. Raveen Kapadia, Founder

We spent two years building proprietary tools and frameworks to diagnose this hidden profit leakage. We've now identified over ₹80 Crores in combined losses across the brands we've analyzed.

That's when we decided to productize what we'd built. TrueLens was born to give every D2C brand the visibility that was missing from the market.

The Founding Insight

Every D2C analytics tool ends at "Order Placed." We start there.

From Operators to Category Creators

The milestones that shaped TrueLens

2008

The Journey Begins

Started consulting for e-commerce brands, helping them scale through performance marketing. Over the years, worked with 1000+ brands across categories.

2018

The Pattern Emerges

After a decade of consulting, noticed a consistent pattern: brands hitting revenue targets but struggling with actual profitability. Started investigating the gap.

2022-23

The Deep Dive

Analyzed 50+ D2C brands with forensic precision. Found ₹80Cr+ in combined hidden profit leakage. Confirmed the problem is universal and massive.

2024

TrueLens Launches

Officially launched as India's first post-sale profitability intelligence service. Created an entirely new category. First 10 clients recovered ₹12Cr+ in Q1.

2025

Category Leadership

₹127Cr+ in profit leakage identified. 100% client success rate. Expanding to Southeast Asia and Middle East markets.

Our Mission & Values

We believe every rupee earned deserves to be kept. These principles guide everything we do.

🔍

Radical Transparency

We show you exactly where money is leaking, with SKU-level precision. No vague recommendations—only actionable, auditable findings.

📊

Data-First Truth

We let the numbers speak. Every insight is backed by your actual transaction data, not industry benchmarks or assumptions.

🎯

Operator Mindset

We've consulted for 1000+ brands since 2008. Our analysis reflects deep operational understanding from working across every category and scale.

Speed to Value

You'll have actionable insights in 7-10 days, not months. We respect that every day of leakage is money lost forever.

🤝

Partnership Over Transactions

We succeed when you recover profit. That's why we guarantee results—if we don't find ₹30L+ in leakage, you don't pay.

🔒

Trust & Confidentiality

Your data is sacred. Bank-grade encryption, strict NDAs, and auto-deletion policies protect your business intelligence.

Built by Industry Veterans

Our team has collectively consulted for 1000+ brands since 2008. We understand your challenges because we've solved them hundreds of times.

50+
Years Combined D2C Experience
₹500Cr+
GMV Built Across Brands
1000+
Brands Served
15+
Fortune 500 Clients Served
Previous Experience: McKinsey Flipkart Myntra Amazon Sequoia Portfolio
RK

Dr. Raveen Kapadia

Founder & CEO

Consultant and performance marketer since 2008. Has worked with 1000+ D2C brands across India, discovering the universal profit visibility gap. Built TrueLens to solve the problem at scale.

IIT Delhi 1000+ Brands 17+ Yrs Experience
NM

Neha Malhotra

Head of Analytics

Ex-McKinsey (6 years). Led retail analytics for Fortune 500 clients across Asia-Pacific. Built predictive models for ₹16,000Cr+ inventory decisions.

McKinsey Alum ISB CFA
RJ

Rohan Joshi

Head of Operations

Ex-Flipkart, Ex-Myntra supply chain. Built and optimized fulfillment for 3 D2C brands from 0 to ₹50Cr. Deep expertise in logistics cost optimization.

Flipkart Alum Myntra Alum BITS

Advisory Board

Industry veterans who guide our strategic direction

VG

Vikram Gupta

Strategic Advisor
Ex-CEO, Major Retail Chain
AS

Anita Sharma

Finance Advisor
Ex-CFO, Leading D2C Brand
RK

Rajesh Kumar

Technology Advisor
CTO, Enterprise SaaS
PM

Priya Mehta

Growth Advisor
Partner, Leading VC Firm

Let's Find Your Hidden Revenue

Book a free 30-minute consultation. We'll show you exactly what a profitability audit would uncover for your brand.

Schedule Free Consultation